activity 4 when do you use mobile phones?

For what purpose do you use  mobile phone?

  I use my phone as a daily use because I do all my work through my phone like emailing and texting. Sometimes i do my presentation through my phone itself, nowadays all are been done in phone only. I always talk with my parents who are out of city. talking through phone is better than writing letters and all and also people forgot how to write a letter
 

unit 2.2 activity 2

ONLINE PASSPORT

WHAT IS THE PURPOSE OF THE SERVICE?

•    YOU CAN RENEW YOUR PASSPORT THROUGH INTERNET ITSELF MORE THAN GOING TO THE PASSPORT OFFICE. YOU CAN APPLY FOR PASSPORT THROUGH THESE WEBSITE ITSELF.

WHO IS THE TARGET AUDIENCE?
         

•                TARGET AUDIENCE ARE PEOPLE WHO GO TO FOREIGN COUNTRIES FOR VACATIONS OR FOR SOME BUSINESS PURPOSE. MOSTLY FOR VACATIONS. 

WHAT ARE THE MAJOR BENEFITS?

•    THIS CAN SAVE TIME AND TRAVELLING COST FOR PEOPLE WHO ARE COMING FROM DIFFERENT FAR PLACES.

WHAT WEAKNESS ARE THERE?

•  DIGITAL DIVIDE IS THE MAIN REASON. PEOPLE STILL DON'T KNOW HOW TO USE COMPUTER EVEN IN THIS 21 CENTURY  PERIOD. THIS WOULD BE THE MAIN WEAKNESS.                

WHAT WOULD BE DONE TO IMPROVE THE SERVICE?

•      BY ONLINE CUSTOMER CARE SUPPORT AND MANY MORE.

http://www.immigration.gov.lk/

ACTIVITY 5: UNIT 2.1

VAUXHALL

Capturing and processing data: 

They provide with options to view  some information on a certain car and then you can watch a “tour” of some of the cars in the showroom, which the drop up box of being able to see more information on each.

Presenting and exchanging information: 

There is a contact us menu within the top tool bar, you can send in esquires and fill out your information for use if you chose to purchase a car.

Conducting transactions: You can request a quote, in top tool bar, meaning you pick out your car from how you’d want it and then you hand over your details and receive a quote or you could maybe buy or rent a car online.

Managing customer relations: 

 Again like with most websites there is a contact us tab, like in the sections about Presenting and exchanging information.

Marketing goods and services: 

 the whole website is based on the selling the different cars and presenting them in a way to encourage buyers to actually want to buy them.