unit 2.2 activity 2

ONLINE PASSPORT

WHAT IS THE PURPOSE OF THE SERVICE?

•    YOU CAN RENEW YOUR PASSPORT THROUGH INTERNET ITSELF MORE THAN GOING TO THE PASSPORT OFFICE. YOU CAN APPLY FOR PASSPORT THROUGH THESE WEBSITE ITSELF.

WHO IS THE TARGET AUDIENCE?
         

•                TARGET AUDIENCE ARE PEOPLE WHO GO TO FOREIGN COUNTRIES FOR VACATIONS OR FOR SOME BUSINESS PURPOSE. MOSTLY FOR VACATIONS. 

WHAT ARE THE MAJOR BENEFITS?

•    THIS CAN SAVE TIME AND TRAVELLING COST FOR PEOPLE WHO ARE COMING FROM DIFFERENT FAR PLACES.

WHAT WEAKNESS ARE THERE?

•  DIGITAL DIVIDE IS THE MAIN REASON. PEOPLE STILL DON'T KNOW HOW TO USE COMPUTER EVEN IN THIS 21 CENTURY  PERIOD. THIS WOULD BE THE MAIN WEAKNESS.                

WHAT WOULD BE DONE TO IMPROVE THE SERVICE?

•      BY ONLINE CUSTOMER CARE SUPPORT AND MANY MORE.

http://www.immigration.gov.lk/